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Delete your account

Your ProfesaGo data lives in two places: in the app on your phone, and in the sign-in record on our server. Here is how to delete both.

1. Delete the data on your phone (in the app)

  1. 1

    Open ProfesaGo.

  2. 2

    Tap the Brand tab at the bottom, then choose Settings.

  3. 3

    Tap the red “Reset app” link at the very bottom of the page.

  4. 4

    Tap “Reset” in the confirmation dialog.

This permanently deletes all ProfesaGo data on your phone — your business details, logo, customers and quotes — and signs you out. It cannot be undone.

2. Delete your account on our server

Our server only holds your sign-in record (your email address, or the identifier of your Apple/Google account) and your daily usage counter. To delete them, email support@profesago.com with the subject “Delete account” from the email address you use in the app. If you signed in with Apple using “Hide My Email”, say so in your email.

Send a deletion request

Within 30 days of receiving your request we permanently delete your account and every record linked to it, and confirm by email.

If you used the app as a guest, our server holds no email or name that could identify you; step 1 is enough.

If you have a subscription

Deleting your account does not cancel your Apple subscription. To stop charges, go to Settings → [your name] → Subscriptions → ProfesaGo → Cancel Subscription on your iPhone.