Delete your account

1. Delete it in the app

1. 1

   Open ProfesaGo and tap the Settings tab at the bottom.

2. 2

   In the App section, tap “Delete account”.

3. 3

   Read the summary and tap “Delete permanently”.

4. 4

   If you signed in with Apple, confirm once more when Apple asks.

Your account on our server — your sign-in record (your email address, or the identifier of your Apple/Google account), purchase and subscription records and usage counters — is deleted immediately and permanently, and then all ProfesaGo data on your phone (business details, logo, customers, quotes and PDFs) is erased. It cannot be undone. Deleting needs an internet connection: offline, nothing is deleted and the app asks you to try again. If you have signed out, the app first asks you to sign in to the account you want to delete.

2. If you cannot use the app

If you no longer have the app or cannot sign in, email info@profesago.com with the subject “Delete account” from the email address you used in the app. If you signed in with Apple using “Hide My Email”, say so in your email.

Within 30 days of receiving your request we permanently delete your account and every record linked to it, and confirm by email.

If you used the app as a guest, your record on our server is only a random identifier, with no email or name, and “Delete account” removes it too. To clear only the data on your phone and keep your account, use Settings → “Reset app” instead; it does not delete your account on our server.

Deletion requests are handled by the data controller, ATC GRUP OTOMOTİV AKARYAKIT İNŞAAT GIDA İTHALAT İHRACAT VE SANAYİ LİMİTED ŞİRKETİ. Company details

If you have a subscription

Deleting your account does not cancel your Apple subscription. To stop charges, before you delete your account go to Settings → your name (Apple Account) → Subscriptions → ProfesaGo → Cancel Subscription on your iPhone.