Support
Found a problem or have an idea? Write to us — we usually reply within two business days.
Send an emailinfo@profesago.com
Include your iPhone model, iOS version and the screen where the problem happens and we can help faster.
Support requests are answered by ATC GRUP OTOMOTİV AKARYAKIT İNŞAAT GIDA İTHALAT İHRACAT VE SANAYİ LİMİTED ŞİRKETİ, the company that operates ProfesaGo. Company details
Frequently asked questions
Is ProfesaGo free?
Your first 3 quotes are free. On the free plan each quote carries a “Created with ProfesaGo” note at the foot. For unlimited quotes and clean PDFs you can go Premium: in Türkiye 199 ₺ a month or 1.999 ₺ a year, elsewhere $5.99 a month or $59.99 a year (with a 3-day free trial on the yearly plan). The App Store shows the price for your country before you buy.
Which trades is it for?
It has ready-made wording for plumbers, electricians, AC technicians, carpenters, painters, renovation, cleaning, movers and car detailing. For anything else, pick “Other”.
Where are my quotes and customer details stored?
Your business details, customers and quotes are stored on your phone, and quotes are put together there; they are not uploaded to our servers. The Privacy Policy has the details.
Does it work offline?
Yes. Quotes are put together on your phone, so you can create and save quotes and get their PDFs without a connection, and your saved quotes always open. Signing in, buying Premium, address suggestions and AI logos need a connection.
Which languages can quotes be written in?
The app is available in 33 languages, and quotes can be written in 51. You choose the quote language separately from the app language — for example, the app in Turkish and the quote in English.
How do I cancel my subscription?
On your iPhone: Settings → your name (Apple Account) → Subscriptions → ProfesaGo → Cancel Subscription. Cancelling takes effect at the end of the current period. Refunds are requested from Apple (reportaproblem.apple.com).
Can I change my business name?
One account is used with one business name. You can change the business name at most 3 times in any 12 months. See the Terms of Service for details.
How do I delete my account?
In the app: Settings → Delete account → Delete permanently. This deletes your account on our server and all ProfesaGo data on your phone. Account deletion details